Terms & Conditions
Last updated: September 25, 2026
These Terms and Conditions apply to your use of ultimatechimneysweep.com, which is operated by Ultimate Chimney Sweep, Inc. ("Ultimate Chimney Sweep," "we," "us," or "our"). By using this website, you agree to these terms. If you do not agree, please do not use the site.
Use of This Website
This website is provided to help you learn about our chimney, fireplace, and related services and to request or book service. You agree to use it only for lawful purposes and not to interfere with how the site works, try to access areas of the site you are not authorized to use, or submit false or misleading information.
Service Requests and Online Booking
Submitting a request form or booking online is a request for service. Your appointment is confirmed once we confirm it with you. Availability can vary by location, season, and weather, and we may need to reschedule for weather, safety, or other conditions outside our control. If you need to cancel or reschedule, please let us know as early as possible.
Website Information Is Not a Quote
Service descriptions, photos, and other information on this website are general and for informational purposes only. They are not a quote, an offer, or a guarantee of price or results. Every chimney is different, and the work your chimney needs, and its cost, depends on its condition, which we confirm in person. Photos show examples of our past work, and results vary from job to job. Materials, styles, colors, and product options vary and may change without notice.
Estimates, Pricing, and Promotions
Pricing is confirmed in your estimate or at the time of service. Free estimates apply to known repair work. If we find additional problems during an inspection or while working, we will explain them and provide a separate estimate before doing any additional work. Promotions and discounts, including online booking offers, are subject to the terms shown with the offer, may change or end at any time, and cannot be combined with other offers unless stated.
Financing
Financing is offered through our third-party partner, Wisetack, and is subject to approval and to Wisetack's own terms. For details, please contact us or see your estimate or invoice.
Warranties on Our Work
Any warranty on the work we perform or the products we install is described in your estimate, invoice, or the manufacturer's documentation. Nothing on this website creates a warranty on our work or products.
General Information Only
Information on this website about chimney care and safety is general and is not a substitute for a professional inspection of your chimney, fireplace, stove, or heating appliance. If you are unsure whether your appliance is safe to use, please contact us or a qualified professional before using it.
Third-Party Services and Links
Our online booking and request forms are provided by Housecall Pro, and the site links to other services such as Wisetack, Google, Facebook, and Instagram. Your use of those services is subject to their own terms and policies. We are not responsible for their content or practices.
Reviews and Testimonials
Reviews and testimonials on this site reflect the experiences of individual customers. Your experience may be different.
Intellectual Property
The text, photos, logos, and other content on this website belong to Ultimate Chimney Sweep, Inc. unless otherwise noted. You may not copy, reproduce, or use them for commercial purposes without our written permission.
Disclaimer
This website and its content are provided "as is" and "as available." We work to keep the information accurate and up to date, but we do not guarantee that the site will always be complete, current, or free of errors or interruptions.
Limitation of Liability
To the fullest extent permitted by law, Ultimate Chimney Sweep, Inc. is not liable for any damages arising from your use of, or inability to use, this website or the information on it. This limitation does not affect any rights you have under a written agreement with us for services.
Governing Law
These terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law rules.
Changes to These Terms
We may update these Terms and Conditions from time to time. When we do, we will change the "Last updated" date at the top of this page. Continuing to use the website after changes are posted means you accept the updated terms.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Ultimate Chimney Sweep, Inc.
Phone: (800) 499-2726
Email: sweepit@ultimatechimneysweep.com